This distance learning qualification is ideal for those who wish to pursue a career within the Health Care Sector. It explores healthcare worker attitudes, manners and amenities encountered during patients’ experiences at medical facilities. The course units include the following topics: preparing to deliver customer service in health and social care settings and effective communication for health and social care. Understand the specific needs of customers accessing health and social care settings and Teamwork in health and social care settings
There are no formal entry requirements but this course is ideal for anyone wishing to pursue a career in the Health Care Sector. This course is funded through the College's Adult Education Budget. You must be 19 or older on the first day of the course, be living in the UK on the first day of your course, and have lived in the UK, the Channel Islands or the Isle of Man for 3 years immediately before this.
Continued on line assessment throughout the course. You will be expected to complete and submit units on a regular basis.